All ERP systems provide some degree of customizability, some are more flexible than others. Tweaking your ERP system to be more aligned with how you work could be as simple as adding a custom validation rule, or as complex as creating a completely new business process, but generally customization services refer to relatively small and quick changes in the ERP system. Here are some examples:

• Tweak business form to include the information you need to send to your customer, i.e.
  • Invoices
  • Checks
  • Customer statements
  • Order Confirmations, picking and packing slips, shipment confirmations
  • Payroll reports
  • Financial reports
• Creating completely new reports and dashboards to make it easier to access business information and make decisions.
• User interface customizations
  • Add new fields
  • Add custom validations
  • Add new buttons that launch other existing screens or display relevant information.